Privacy Policy

Last updated: January 8, 2026

This Privacy Policy describes how Easner, Inc. ("we", "our", or "us") collects, uses, discloses, and protects your personal information when you use EaseLMS, including our hosted service and marketing website.

1. Information We Collect

1.1 Information You Provide

When you use our hosted service or contact us, we may collect:

Account Information: Name, email address, organization name, and password
Profile Information: Profile picture, bio, and other information you choose to provide
Payment Information: Billing address and payment method details (processed securely through third-party payment processors like Stripe and Flutterwave)
Content: Courses, lessons, quizzes, and other educational content you create or upload
Communications: Messages you send to us, including support requests and feedback

1.2 Information Automatically Collected

When you use our services, we automatically collect:

Usage Data: Pages visited, features used, time spent, and interactions with the service
Device Information: IP address, browser type, operating system, and device identifiers
Log Data: Access logs, error logs, and performance data
Cookies and Tracking: Information collected through cookies and similar technologies (see Cookies section below)

1.3 Information from Third Parties

We may receive information from third-party services you connect to EaseLMS, such as payment processors, authentication providers, or analytics services.

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and manage subscriptions
Authenticate users and manage accounts
Send you service-related communications, including updates, security alerts, and support messages
Respond to your inquiries and provide customer support
Analyze usage patterns to improve user experience and develop new features
Detect, prevent, and address technical issues, fraud, or security threats
Comply with legal obligations and enforce our Terms of Service
Send you marketing communications (with your consent, where required)

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

3.1 Service Providers

We share information with third-party service providers who help us operate our services, including:

Hosting Providers: Supabase, Vercel, and AWS for infrastructure and data storage
Payment Processors: Stripe and Flutterwave for payment processing
Analytics Services: Vercel Analytics and other analytics tools
Email Services: Email delivery and communication tools

3.2 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to:

Comply with legal obligations
Protect our rights, property, or safety
Protect the rights, property, or safety of our users or others
Prevent fraud or abuse

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

Encryption of data in transit (SSL/TLS) and at rest
Regular security assessments and updates
Access controls and authentication mechanisms
Regular backups and disaster recovery procedures
Employee training on data security and privacy

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access: Request access to your personal information
Correction: Request correction of inaccurate information
Deletion: Request deletion of your personal information
Portability: Request a copy of your data in a portable format
Opt-Out: Opt out of marketing communications
Objection: Object to certain processing activities

To exercise these rights, please contact us at privacy@easelms.org. We will respond to your request within 30 days.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

Remember your preferences and settings
Authenticate you and maintain your session
Analyze how you use our services
Provide personalized content and features

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our services.

7. Data Retention

We retain your personal information for as long as necessary to:

Provide our services to you
Comply with legal obligations
Resolve disputes and enforce agreements
Maintain security and prevent fraud

When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to the transfer of your information to these countries. We take appropriate safeguards to protect your information in accordance with this Privacy Policy.

10. Self-Hosted Installations

If you self-host EaseLMS, you are responsible for the collection, use, and protection of data in your installation. This Privacy Policy applies only to data collected by Easner, Inc. in connection with our hosted service and marketing website.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We may also notify you via email or through the service. Your continued use of our services after changes become effective constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Easner, Inc.

28 Geary St Ste 650

San Francisco, CA 94108

United States

Email: privacy@easelms.org

13. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to know what personal information is collected, used, shared, or sold
Right to delete personal information held by businesses
Right to opt-out of the sale of personal information (we do not sell personal information)
Right to non-discrimination for exercising your privacy rights

14. European Privacy Rights

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

Right to access your personal data
Right to rectification of inaccurate data
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent
Right to lodge a complaint with a supervisory authority